Campus Sales Nigeria – Refund and Returns Policy Store

Effective Date: April 24, 2025

At Campus Sales Nigeria, we are dedicated to providing high-quality products and services. Your satisfaction is important to us, and we are committed to resolving any issues that may arise with your order.

1. Returns

  • Eligibility for Returns: Items may be returned within 7 days of delivery if they are defective, damaged, or not as described.
  • Conditions: Returned items must be:
    • Unused and in the same condition as received.
    • In the original packaging.
    • Accompanied by proof of purchase (e.g., receipt or order number).

2. Non-Returnable Items

We do not accept returns for the following:

  • Downloadable or digital products (e-books, courses, software).
  • Personalized or custom-made items.
  • Clearance or final sale items.
  • Services that have already been rendered or accessed.

3. Refunds

  • Approval Process: Once your return is received and inspected, we will notify you of the status. If approved, your refund will be processed.
  • Method: Refunds will be made via the original method of payment within 7–14 business days.
  • Partial Refunds: In some cases, partial refunds may be granted for:
    • Items not in their original condition.
    • Items returned after the 7-day window.

4. Exchanges

We replace items only if they are defective or damaged. If you need to exchange an item for the same one, contact us at support@campussales.com.ng.

5. Cancellations

  • Before Shipment: Orders may be canceled before they are shipped for a full refund.
  • After Shipment: Once an item has shipped, you must follow the return process.

6. Contact Us

If you have questions or need help with a return or refund, please contact our support team:

  • Email: support@campussales.com.ng

Campus Sales Nigeria reserves the right to update this policy at any time. Please review it periodically for any changes.

Campus Sales Nigeria – Refund and Returns Policy (Ads Listing)

Effective Date: April 24, 2025​

1. Overview

Campus Sales Nigeria is a classified platform that connects buyers and sellers within the campus community. As such, we do not directly sell, ship, or handle products or services listed by third-party users. Our primary role is to facilitate connections between parties.​

2. Refunds and Returns

a. Direct Transactions Between Users:

  • Campus Sales Nigeria is not responsible for transactions conducted between users.
  • We do not offer refunds or returns for products or services listed by third-party sellers.
  • Disputes arising from such transactions should be resolved directly between the buyer and seller.​

b. Premium Services Offered by Campus Sales Nigeria:

  • For any premium services or features purchased directly from Campus Sales Nigeria (e.g., featured listings, promotional services), refund requests must be submitted within 7 days of purchase.
  • Refunds will be considered if:
    • The service was not delivered as described.
    • There was a technical issue on our platform preventing the service’s utilization.
  • To request a refund, please contact our support team at support@campussales.com.ng with your order details and a description of the issue.​

3. Non-Refundable Situations

Refunds will not be issued in the following scenarios:​

  • Change of mind after purchasing a premium service.
  • Failure to utilize the purchased service within its active period.
  • Violations of our Terms of Service leading to account suspension or termination.​

4. Dispute Resolution

While Campus Sales Nigeria is not liable for disputes between users, we encourage users to report any fraudulent or suspicious activities. Reports can be made by contacting support@campussales.com.ng. We will review such reports and take appropriate actions, which may include warning, suspending, or banning offending accounts.​

5. Contact Information

For any questions or concerns regarding this policy:

Note: This policy is subject to change without prior notice. Users are encouraged to review it periodically.